Traevo.asia Payment Policy

General Information

All bookings made through Traevo.asia (tours, ferry tickets, hotels, or packages) require a valid payment to confirm your reservation.

By completing payment, you agree to the terms outlined in this Payment Policy as well as our Refund Policy and Terms & Conditions.

Payment Confirmation

For instant payments (QRIS, cards, e-wallets): booking is confirmed automatically once payment is successful.

For bank transfers: please send proof of payment to info@traevo.asia

or via WhatsApp to confirm your booking.

Once verified, you’ll receive an e-ticket or booking confirmation via email.

Payment Methods Accepted

We offer secure and flexible payment options for both local and international travelers:

Virtual Account Payments

(BCA, Mandiri, BNI, BRI, Permata)

Credit / Debit Cards

(Visa, MasterCard, American Express)

E-Wallets

(Gopay, OVO, Dana, ShopeePay)

QRIS

(Indonesia QR Code System)

Bank Transfer

(Manual confirmation via WhatsApp or email)

PayPal or Stripe

(for international guests)

All transactions are processed securely through verified payment gateways such as Visa, mastercard, or PayPal.

Traevo.asia Payment Policy

Payment Confirmation

For instant payments (QRIS, cards, e-wallets): booking is confirmed automatically once payment is successful.

For bank transfers: please send proof of payment to Info@traevo.asia

or via WhatsApp to confirm your booking.

Once verified, you’ll receive an e-ticket or booking confirmation via email.

Deposit Policy

Some bookings may require a deposit instead of full payment:

50% deposit required to secure your booking.

Remaining balance must be paid before departure or upon check-in, depending on the service type.

Details are clearly stated in your booking confirmation email.

Currency & Pricing

All prices are shown in United State Dollars ($) by default.

If you pay in another currency (AUD, IDR, EUR, etc.), your bank or payment provider may apply a conversion fee or exchange rate difference.

Prices are inclusive of 10% government tax, unless otherwise stated.

Payment Security

Your security is our priority:

All transactions are processed via SSL-encrypted connections.

We do not store credit card information on our servers.

Payment gateways used by Traevo Payment are PCI-DSS compliant (international security standard).

Failed or Pending Payments

If your payment fails or remains pending:

Check your balance, card limits, or internet connection.

If the issue persists, contact info@traevo.asia

for assistance.

Bookings are not guaranteed until full payment is received.

Invoices & Receipts

After successful payment, you’ll receive:

Digital receipt / invoice to your registered email.

Details include booking number, payment method, and transaction summary.

Refunds & Cancellations

If your payment fails or remains pending:

Check your balance, card limits, or internet connection.

If the issue persists, contact info@traevo.asia

for assistance.

Bookings are not guaranteed until full payment is received.

Contact for Payment Support

If you experience any issues during payment, please contact:

📧 Email: info@traevo.asia

💬 WhatsApp: +62 812 1568 4989

🕘 Support hours: 8:00 AM – 8:00 PM (Bali Time)

Visit Catagory

You didn’t come this far to stop

Hotel

Find best hotels

An engaging image of tourists enjoying activities in Bali.
An engaging image of tourists enjoying activities in Bali.
Ubud Tour

Explore nature of Ubud

Ferry

Find fast ferry transfer

Hotel

Find best hotels

An engaging image of tourists enjoying activities in Bali.
An engaging image of tourists enjoying activities in Bali.
Ubud Tour

Explore nature of Ubud

Ferry

Find fast ferry transfer

Diving

Explore under water

Kayaking

Explore mangrove forest

Buggy Rental

Explore Lembongan islands

Snorkeling

Swim with marine life

Tour Island

Explore Nusa Lembongan

Nusa Penida Tour

Explore Nusa Penida

Boat Charter

Enjoy speed boat bali to Lembongan

Day Cruise

Explore Nusa Lembongan

Villa

Enjoy stay with luxury villa

All Catagories

Lembongan

Penida

Gili Islands

Bali

Klingking Beach

Diamond Beach

Dream Beach

Jungutbatu Beach

Ubud

Uluwatu & Fire Dance

Jati Luwih

Monkey Forest

Manta Point

Mangrove Point

Melasti Beach

Gili Trawangan

Gili Air

Gili Meno

Tanah Lot

Sanur Harbor

Tour Island

Snorkeling

Diving

Ferry Transfer

Car Transfer

Fishing

Hotel Lembongan

Shuttle

Rental

Charter

Bali to Gili

Bali to Lembongan

Bali to Penida

Lembongan to Gili

Lembongan to Penida

Lembongan to Penida

Surfboad Rental

Standup Paddle

Kayaking

Mangrove Tour

Ferry to Gili

Ferry to Lembongan

Ferry to Penida

Gili to Lembongan

Gili to Bali

Rental Motorbike

Tour Packages

Day Cruise

Ubud Tour

Boat Charter

Fast Ferry Bali

Trip to Penida

Trip to Lembongan

Ticket Ferry

Bali to Lombok

About Traevo

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Office

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Questions

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Portal

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Contact guide

Contact transport

Address

Jungutbatu Beach,
Lembongan Divers

Contacts

+6281 215 684 989
info@traevo.asia